Terms & Conditions

Acceptance of Order – All contracts are contingent upon strikes, Acts of God, National Emergency, and other reasons for delay beyond Sellers control.  Final acceptance of orders resulting from quotation is subject to approval of our credit department.

Prices – All quotations are valid for thirty (30) days from date of issue.

Terms/Delivery – Sellers terms are Net 30, FOB Grand Rapids, MI unless otherwise stated.

Limited Warranty – Shelf life of adhesive is recommended not to exceed one (1) year from date of manufacture unless otherwise stated.  Rejected parts will not be accepted after that time period.

Limitation of Liability – Sellers liability for breach of contract shall be limited solely and exclusively to replacing the defective goods.

Credits – Any credit memos issued to purchaser shall expire if not used within one (1) year from date of issue.

Patents – Buyer shall indemnify Seller against liability for patent infringement arising from use to which goods are put by Buyer.

Quantity – Sellers prices are based on entire quantity being manufactured and shipped at one time, unless otherwise noted above.  Seller reserves the right to over and undership by not more than 10% of the specified quantity, unless otherwise noted above.

Tolerance – Tolerance is stated as industry standards unless otherwise noted.

Changes and Cancellation – No conditions, terms or provisions inserted by Buyer in purchasing the above listed products shall be effective unless the same are accepted in writing by the Seller.

Specifications – If submitted specifications are not complete in detail, then accepted industry standard specifications will be used in all matters pertaining to manufacturing, inspection, marking, packaging, and shipping of the products ordered not covered by the submitted specifications.

Inspection – Buyer shall notify Seller in writing of any default in Product or claim reasonably discoverable upon inspection of Product within thirty (30) days after Buyer’s receipt of Product, or Buyer shall be deemed to have accepted such Product and any claims arising therefrom shall be waived.  All claims for errors or shortages must be made within ten (10) days of Buyer’s receipt of Product.  Only where expressed by written agreement between Seller and Buyer shall allowances of line accumulation be made; the Seller will not accept automatic debits or discounted invoice amounts as remedy for these claims.

Returned Merchandise Claims – Will not be accepted unless authorized in writing by Seller.  Claims for incorrect or defective material must be made in writing and received by the Seller within thirty (30) days after Buyer’s receipt of the shipment.  Failure to give such notice shall be deemed unqualified acceptance and a waiver by the Buyer of any claims against the Seller.  If Buyer’s claim is sustained by the Seller, the Seller assigns a tracking number to the complaint to grant the return at the Seller’s option to repair, replace, or credit the invoice price of the defective material or failure to conform to specifications.

Dies and Tools – Charges for dies or tools do not convey ownership or right to remove them from Seller’s factory.  These charges are partial and do not cover full cost of preparation, and maintenance of dies, tools, and fixtures.  Any tools or dies supplied by Buyer shall be expressed in written agreement between Buyer and Seller.

Action is not responsible for the performance of materials which are stored under conditions other than those recommended by the raw material manufacturer.